* Orders placed until 15:00 on weekdays are shipped on the same day and orders placed on weekends are shipped on Monday. 

* Cargo tracking information is sent after 15:00. The cargo information message (tracking number) is received after 20.00 from the cargo company you have selected during your order. With your tracking number, you can check the shipment status on the related cargo company's website.



* You can get information about the status of your cargo by clicking the button below and entering your email and order number in the screen opened.


*For any kind of questions you can write to ‘Chat’ live support section and the e-mail address info@beyyoglu.com or you can call the phone number 0212 972 8410


Within working hours, you are responded no matter which communication channel you contact. (Weekdays 9.00-13:00 / 14:00-18.30, Saturday 9.30-13.00)